Outbound communication standards
Relevant, respectful, accountable.
Relevance before volume
ROVAN researches commercial accounts and business roles before outreach. We do not represent raw contact volume as a meaningful outcome or use deceptive claims, manufactured urgency, or false familiarity.
Clear identity and control
Communications should identify the sender and make it straightforward to request no further contact. We maintain an operational suppression process and honor opt-out requests promptly.
Client authority
ROVAN does not make technical, pricing, contractual, or performance promises on a client's behalf. Outreach and follow-up remain subject to agreed client boundaries. This page states operating standards, not legal advice or a complete compliance program.